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Terms and Conditions
Last updated: 23.12.2024.
The Terms and Conditions determine the Terms of Use of the Palata Nauke application and the Palata Nauke CMS application.
By using the functions and services of Palata Nauka, you confirm that you are familiar with the Terms and Conditions and the Privacy Policy, that you understand and accept them.
By accepting these Terms and Conditions and the Privacy Policy, you undertake to use all software solutions (portals, services, etc.) connected to Palata Nauke exclusively in accordance with their original purpose, in a legal way that does not impair, limit or interfere with the work and use of the same by others user.
The Terms and Conditions and the privacy policy are aligned with the relevant regulations that regulate electronic administration, electronic identification, the provision of trusted services and the processing of personal data.
This document constitutes a legally binding agreement governing your access to and use of the Palata Nauke application and the Palata Nauke CMS.
The content provided on Palata Nauke is not intended for distribution or use by any individual or entity in jurisdictions or countries where such actions would violate the law or regulations or subject us to any mandatory registration in that jurisdiction or country. As a result, individuals who choose to access the Palace of Science from other locations do so at their own volition and are fully responsible for compliance with local laws, to the extent applicable.
Important notice for minors:
Age Restrictions:
If you are under the age of consent for data collection determined by your jurisdiction, you are not permitted to create accounts on the Palata Nauke without verifiable parental consent. However, you may use guest access features that do not require the collection of personal information.
If you are under the age of consent for data collection and wish to use certain features of Palata Nauke that require the collection and processing of your personal data, you must obtain verifiable parental consent. This means that a parent or legal guardian must provide consent on your behalf.
Right to Erasure:
Please refer to our Privacy Policy for information on how to exercise this right.
By accessing or using Palata Nauke, you confirm that you understand and you expressly agree to be bound by these Terms and Conditions.
1. Introduction
1.1. By accessing or using Palata Nauke, you agree to be bound by these Terms and Conditions, which include and hereby incorporate the Palata Nauke Privacy Policy (collectively: “Terms”). These Terms apply to any use of Palata Nauke. Please read the following Terms carefully before using Palata Nauke. If you do not agree to these Terms, you may not access or use Palata Nauke.
1.2. The Terms and Conditions may be amended from time to time. The latest version of the Terms and Conditions is available to you at any moment at https://palatanauke.rs/mobilna-aplikacija/uslovi-koriscenja/. If you would like more information on the use of Palata Nauke, do not hesitate to contact us at [email protected]
1.3. The Terms and Conditions are concluded between us, Zadužbina Miodraga Kostića (Miodrag Kostić Endowment), 11 Kralja Milana St., Belgrade, Company No. 28833229, owner of Palata Nauke application, and you as the User only.
1.4. These Terms and Conditions, along with our Privacy Policy, and any other terms and conditions that apply to Palata Nauke application, form a legally binding agreement (“Agreement”). Palata Nauke Privacy Policy describes our collection and use of personal data in connection with use of Palata Nauke. You can find a current version of our Privacy Policy at https://palatanauke.rs/mobilna-aplikacija/politika-privatnosti/.
1.5. To use the functionalities Palata Nauke provides, you acknowledge and agree to have read, understood and agreed to the Terms and Conditions set out below (including the Privacy Policy).
2. Definitions
2.1. “We”, “us” or “our”, means Zadužbina Miodraga Kostića (Miodrag Kostić Endowment), owner of Palata Nauke application. We are a limited liability company incorporated under the laws of Serbia, having its registered address at 11 Kralja Milana St., Belgrade, Serbia.
2.2. “User” or “you” refers to any individual or entity that accesses or uses the Palata Nauke application.
2.3. “Palata Nauke” means Palata Nauke app and Palata Nauke CMS.
2.4. “Palata Nauke App” means Palata Nauke mobile application available in Google Play and App Store.
2.5. “Palata Nauke Website” means Palata Nauke website available at https://palata-app.naratourapp.com/ and https://palatanauke.rs/mobilna-aplikacija/.
2.6. “Palata Nauke CMS” means Palata Nauke Content Management System that is used for managing Tours on Palata Nauke. Palata Nauke CMS is available only to administrators.
2.7. “Tour” means a digital self-guided tour which provides Users with content such as text, audio, pictures and gamification about a particular location.
2.8. “Administrator” refers to a type of User that provides Tours through Palata Nauke CMS.
2.9. ” Terms” means the version of the Terms and Conditions including Privacy Policy valid at the time in question.
2.10. “Intellectual Property Rights” means copyrights and related rights (including database, catalogue rights and photography rights), patents, utility models, design rights, trademarks, tradenames, trade secrets, know-how and any other form of registered or unregistered intellectual property rights.
3. Palata Nauke
3.1. Palata Nauke is a visitor guide application that allows its users to independently explore Palata Nauke with interactive stories and audio guides (collectively: “Tours”). Visitors use smartphones to pick stories in which they play a lead role. During the interactive tour, visitors follow points of interest, find clues, and solve a range of challenges until the story is concluded. Challenges take the form of puzzles and riddles. They can only be solved by visual or physical interaction with exhibits, and they unlock interesting educational facts. Visitors can also use their smartphones to access an immersive audio guide.
3.2. You can access Palata Nauke through the Palata Nauke website at https://palatanauke.rs/mobilna-aplikacija/, by downloading the Palata Nauke mobile application on your mobile or other smart device from a supported app store.
4. Access and Use of Palata Nauke
4.1. Use of Palata Nauke requires you to have internet access on your device. You can create your Account by stating your name, email address, and choosing a password (“Password”) or by logging in with your Facebook, Apple or Google account. You can also use Palata Nauke without creating an account (“Guest”), but the content and functionality of Palata Nauke for such Users can be limited.
4.3. You should protect your Account and Password by taking all necessary precautions to prevent anyone else from using them. That includes not sharing the Account and Password details and not letting anyone else access the Account.
4.4. If you become aware or reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorized disclosure of the Password, you must immediately notify us and modify your Password. You are responsible for anything that happens through the Account and all uses of the Password.
4.5. After you create the Account, other Users and allowed third parties may see your details, e.g., name, email, etc. Check our Privacy Policy for more info.
5. Gamification
Participation in gamification features, including but not limited to the acquisition of achievements, levels and rewards, is open to all registered Users of our mobile application.
5.2. Users can earn achievements, levels and rewards by participating in certain activities defined by the mobile application.
5.3. We reserve the right to modify, suspend or terminate the gamification features, the reward system or any part of these terms at any time without notice.
5.4. Rewards may expire after a specified period if specified, or upon termination of a User’s account. We also reserve the right to remove earned achievements, levels or other rewards in cases of abuse, violation of these terms or other activities that harm the integrity of the mobile application.
5.5. We are not responsible for any technical problems, errors or service interruptions that may affect the operation of the game fiction (gamification) system, including the loss or inability to redeem achievements, levels or rewards.
6. Disclaimers, Limitation of Liability and Indemnity
6.1. We make no representation, warranty, or guarantee regarding the safety, reliability, timeliness, quality, suitability, or availability of the data inside Palata Nauke or that the use of Palata Nauke will be uninterrupted or error-free. We do not take responsibility for the way the data is used by the User.
6.2. Although we shall use reasonable skill and care in managing data offered through Palata Nauke, we cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of Palata Nauke or otherwise), inaccurate, misleading or untrue information.
6.3. You agree that the entire risk arising out of your use of Palata Nauke, and any service or product requested in connection therewith, remains solely with you, to the maximum extent permitted under applicable law. We, for our part, have provided all the conditions to make Users feel as secure as possible when accessing and using Palata Nauke.
6.4. Although we will do our best to provide constant, uninterrupted use of Palata Nauke, we do not guarantee this. We accept no responsibility or liability for any interruption or delay.
6.5. We are not a party to, have no involvement or interest in, make no representations or warranties as to, and have no responsibility or liability with respect to any communications, transactions, interactions, disputes or any relations whatsoever between you and any other Users. You are solely responsible for your interactions with other Users of Palata Nauke.
6.6. We shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost data, personal injury, or property damage related to, in connection with, or otherwise resulting from any use of Palata Naukeapplication.
6.7. We shall not be liable for any damages, liability or losses arising out of your use of or reliance on the Palata Nauke or your inability to access or use Palata Nauke, or any transaction or relationship between you and any third party in connection with the Palata Nauke, even if we have been advised of the possibility of such damages. We are not responsible for the way of using the means of electronic identification, password and secret personal identification number (PIN).
6.8. To the fullest extent permitted by applicable law you relieve us (and our officers, directors, members, employees, agents and affiliates) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with another Users.
6.9. In no event shall we be liable for delay or failure in performance resulting from causes beyond our reasonable control.
6.10. You agree to indemnify and hold us and our affiliates, directors, employees and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees), arising out of or in connection with: (i) your use of the Palata Nauke, (ii) your breach or violation of any of these Terms or connected policies or guidelines, (iii) our use of your User content or (iv) your violation of the rights of any User or third party.
7. Intellectual Property Rights
7.1. All Intellectual Property Rights in or related to Palata Nauke and thereto related documentation and all parts and copies thereof, shall remain exclusively vested with, and be the sole and exclusive property of us, Palata Nauke d.o.o. and/or our subcontractors/licensors as applicable.
7.2. These Terms and Conditions do not grant you any Intellectual Property Rights connected to the Palata Nauke and all rights not expressly granted hereunder are reserved by us, Zadužbina Miodraga Kostića (Miodrag Kostić Endowment) and our subcontractors/licensors as applicable. You also must not reverse-engineer any part of Palata Nauke (that is, reproduce them after a detailed examination of their construction or composition).
7.3. Any third-party content that may be displayed on Palata Nauke is the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. You may not use, reproduce, modify, distribute, or display any third-party content without the prior written consent of its owner.
8. Proprietary Material
8.1. Proprietary material: All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces and other content (collectively “Proprietary Material”) that you see or read on Palata Nauke is owned by us, or is used with the owner’s permission. This Proprietary Material is protected in all forms, media and technologies. You may not copy, download, use redesign, reconfigure, or retransmit anything from Palata Nauke without our prior written permission.
9. Refund
If necessary, the General Term of Use of the eFinity mobile application and the eFinity web portal apply to the refund procedure: https://efinity.rs/terms-of-use-rs.html.
11. Term and Termination
11.1. These Terms are in force as a binding Agreement between us, Zadužbina Miodraga Kostića (Miodrag Kostić Endowment) and you, the User, until further notice as long as you use Palata Nauke.
11.2. You can discontinue the use of the Palata Nauke at any time. We shall close your Account at your request.
11.3. We can discontinue access and use of Palata Nauke permanently or temporarily at any time, without stating a reason or previous notice thereof. We are not liable to you or any third party for any damages or losses that result from the termination of your access to Palata Nauke.
12. Applicable Law and Dispute Resolution
12.1. These Terms shall be governed by and construed in accordance with the laws of the Republic of Serbia.
12.2. Disputes arising from these Terms shall be resolved by the Higher Court in Belgrade.
13. Amendments
13.1. We reserve the right to make changes to these Terms, or any policy or guideline of Palata Nauke, at any time and in our sole discretion. We will alert you about any changes by updating the “Last updated” date of these Terms and Conditions and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms and Conditions to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and Conditions by your continued use of the Palata Nauke after the date such revised Terms are posted.
14. Other Provisions
14.1. You may not assign these Terms or rights and obligations arising from this Terms without our prior written approval. We may assign these Terms or rights and obligations arising from these Terms without your consent to a subsidiary or affiliate; an acquirer of our equity, business or assets; or a successor by merger.
14.2. Any purported assignment in violation of this section shall be void. No joint venture, partnership, employment, or agency relationship exists between you and us or any third party as a result of this Agreement or use of the Palata Nauke.
14.3. Our failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
14.4. If any provision of these Terms is held to be invalid or unenforceable, such provision shall not affect remaining provisions, which shall be enforced to the fullest extent under law.
14.5. In case of any complaint or problem, please contact us by e-mail to the following address: [email protected].